Privacy Policy

Protecting your data with transparency and security

Last Updated

5/14/2025

Our Commitment to Privacy

At PraestoSoft, safeguarding the privacy of our website users and customers is of utmost importance. We ensure that any information collected during project consultations or inquiries is strictly used for customer service and project development purposes and is not distributed, disclosed, or sold to third parties except when necessary to fulfill these functions.

Information Collection & Use

Various sections of our website and web server collect user information, which is stored in log files containing visitors domain names, IP addresses, browser details, visit times, referring/exit pages, clicks, and broad geographic/demographic data for trend analysis. Email addresses are not included in log files.

PraestoSoft.com collects information voluntarily provided by users, including names, email addresses, phone numbers, and other personal or business details necessary for providing our digital services.

Security

Ensuring the security of user and customer information is a top priority for us. We employ industry-standard security measures to prevent unauthorized access or use of personal and business information, both online and offline.

Cookies

PraestoSoft.com uses cookies to enhance user experience on our website. Cookies are small pieces of data stored on your computer that enable our website to recognize you and relate your interactions with our servers/records.

Communication

If you choose to opt-in to communications from PraestoSoft, you may receive messages at the contact information you provide. These messages might include:

  • Project updates and status notifications
  • Technical support communications
  • Service announcements
  • Promotional offers and newsletters

By subscribing to PraestoSoft services, you agree to receive communications from us. Message frequency may vary based on your active projects, account activity, and ongoing services.

SMS Messaging Privacy

At PraestoSoft LLC, we are committed to protecting your privacy. This SMS Messaging Privacy Policy explains how we collect, use, and safeguard the information you provide through our text messaging program.

Mobile Opt-In

By opting in to receive SMS messages from PraestoSoft LLC, you consent to receive automated promotional and transactional text messages to the mobile number you provided. Consent is not a condition of purchase.

Opt-in via our website or by texting a designated keyword to our short code confirms your consent to receive messages.

Message Frequency

Message frequency will vary based on your interactions with us, but you can expect to receive up to 5 messages per week, depending on your preferences and account activity.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Please contact your mobile carrier for more details.

Help & Support

To get help, text HELP to our short code or contact our support team at support@praestosoft.com. You can also reach us via live chat in your PraestoSoft account.

Opt-Out Instructions

You can opt out of our messaging program at any time by replying STOP to any message. After you send STOP, you will receive a final confirmation message and will no longer receive messages from us.

Information We Collect

When you opt in to our SMS program, we may collect your mobile number, name, and other relevant data necessary to deliver messages. This data is used solely to manage and improve our messaging services.

How We Use Your Information

We use the information collected via SMS to:

  • Deliver important updates or alerts
  • Send account-related information
  • Provide customer support
  • Send promotional or marketing content (if applicable)

Confidentiality

We will maintain the confidentiality of your contact information. Your information will not be shared with third parties for their own marketing purposes. However, for operational purposes, your information may be shared with our service providers who assist in delivering our services. These providers use your personal information solely to carry out the services they provide to PraestoSoft.

You may opt out of receiving promotional communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting our support team
  • Updating your communication preferences in your account settings

Contact PraestoSoft

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

info@praestosoft.com

Phone

+1 (301) 301-9255

Address

13231 Copper Cove Way
Herndon VA. 20171
United States

Our privacy team will respond to your inquiries within 24 hours.